Returns & Exchanges

At Grandamar Store, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in the original product packaging and include all tags, manuals, and accessories that arrived with your order.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring any old labels are covered.

• 4.
  Drop Off and Refund

  Take your package to the nearest authorized shipping location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.